Terms of Service
Effective Date: June 15, 2025
Welcome to Cybix, a software-as-a-service (SaaS) product provided by CyberGlobalNet LLC ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the Cybix platform and all associated services (collectively, the "Services"). By accessing or using Cybix, you agree to be bound by these Terms. If you do not agree, you may not access or use the Services.
1. Overview
Cybix is a business software platform that allows customers to manage operations through various capabilities (e.g., billing, CRM, chat, communication, productivity, tax preparation). Cybix is a brand of CyberGlobalNet LLC, a Maryland, USA-based company.
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2. Eligibility
To use the Services, you must be at least 18 years old or the age of majority in your jurisdiction. By using Cybix, you represent and warrant that you meet this requirement.
3. Account Registration
Accurate and complete information must be provided during account creation. Account details must be kept up to date at all times. The confidentiality of account credentials must be maintained by the account holder.
4. License and Restrictions
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to use the Services. You agree not to:
- Reverse engineer, decompile, or disassemble the software
- Sell, sublicense, or resell the Services without written permission
- Use the Services for any illegal or unauthorized purpose
5. Payment and Billing
We use Stripe and PayPal to process payments. Subscription fees are based on your selected plan and may vary based on storage usage. Payment is required at signup. We do not store credit card details.
If your account is canceled, your SaaS project will be deleted, but metadata (e.g., name, company info) may be retained for business records.
6. Data Storage and Processing
Your SaaS project is hosted on servers leased from a third-party provider (e.g., Liquid Web). While CyberGlobalNet LLC manages the hosting environment, we do not own the physical infrastructure. We offer 99.9% uptime. You may store sensitive or regulated data (e.g., SSNs, driver’s licenses), but you are solely responsible for compliance with applicable laws.
7. Third-Party Services and Integrations
We integrate with third parties (e.g., Hexonet for domain registration, Stripe, PayPal, Bouncie, Zapier). We are not responsible for third-party services or their terms and privacy practices.
8. Domain Registration
If you choose to register a domain through our Hexonet integration, your personal information will be shared with the registrar to complete the purchase. Domain registration is optional and governed by Hexonet’s policies.
9. Modifications to Services
We may modify, suspend, or discontinue the Services (or any part of them) at any time, with or without notice. We are not liable to you or any third party for any modifications.
10. Termination
You may cancel your subscription at any time. We reserve the right to suspend or terminate your access if you breach these Terms or engage in abusive or harmful behavior.
11. Indemnification
You agree to defend, indemnify, and hold harmless CyberGlobalNet LLC, its affiliates, officers, and employees from any claims, liabilities, damages, and expenses arising from your use of the Services or your violation of these Terms.
12. Warranties, Disclaimer, and Limitation of Liability
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
CYBERGLOBALNET LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES.
WE DO OUR BEST TO MAINTAIN SECURITY, BUT NO SYSTEM IS 100% SECURE. USE THE SERVICES AT YOUR OWN RISK.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Maryland, USA. Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services shall be resolved exclusively in the small claims court located in Maryland. By using the Services, you waive the right to file a lawsuit in any other venue or to participate in a class action.
14. Acceptable Use Policy
You agree not to use the Services to:
- Access, correct, or delete your data
- Withdraw consent
- Object to processing
- File a complaint with a data protection authority
15. Beta Features
From time to time, we may offer beta features for evaluation purposes. Such features may be modified or discontinued at any time and are provided "as is" without warranties of any kind.
16. Feedback
If you provide feedback or suggestions regarding the Services, we may use such feedback for any purpose without obligation or compensation to you.
17. Force Majeure
We are not liable for any delay or failure to perform due to causes beyond our reasonable control, including acts of God, natural disasters, government actions, or internet outages.
18. Changes to Terms
We may update these Terms at any time. We will notify you of changes via email or the platform. Continued use of the Services constitutes acceptance of the updated Terms.
19. Contact
For questions regarding these Terms, contact us at: support@cybix.us
